Shipping policy

SHIPPING POLICY

As a small team, and because we make every leather item by hand, our lead-time can be exceptionally long. However, while our production time isn’t anything to brag about, we can assure you the results are breathtaking.

 

Our goal is to ship your complete order as quickly as possible. We ask that you allow 1 to 2 business days to receive goods from the factory to our warehouse. We need 24 to 48 hours to process your order before it is delivered to the shipping units. Please be mindful of peak shopping seasons and sale events that could also impact processing times. We will keep you updated on the status of your order throughout the entire fulfillment process.

 

we know it’s difficult to wait so long, but in quality and uniqueness, we truly believe when you finally receive your product, the anticipation will be well worth it

 

WE SHIP TO MOST COUNTRIES IN THE WORLD!

 

Below are the approximate shipping times for your reference (including time to receive, processing time, and shipping time).

 

On average, merchandise is produced and shipped from our facility 2-4 business days after purchase. 

 

Standard shipping/transit times apply (5-14 days for domestic and 10-20 days for international).

 

Destination	Transit Time
The United States	7 - 14 Days
Australia	7 - 14 Days
Canada	7 - 14 Days
The United Kingdom	7 - 14 Days
Worldwide	10 - 20 Days

 

We don’t ship to the following countries:
Palestine, Bangladesh, Nigeria, Ethiopia, Egypt, DR Congo, South Africa, Kenya, Uganda, Algeria, Sudan, Morocco, Angola, Mozambique, Ghana, Madagascar, Cameroon, Côte d’Ivoire, Niger, Burkina Faso, Mali, Malawi, Zambia, Senegal, Chad, Somalia, Zimbabwe, Guinea, Rwanda, Benin, Burundi, Tunisia, South Sudan, Togo, Sierra Leone, Libya, Congo, Liberia, Central African Republic, Mauritania, Eritrea, Namibia, Gambia, Botswana, Gabon, Lesotho, Guinea-Bissau, Equatorial Guinea, Mauritius, Eswatini, Djibouti, Comoros, Cabo Verde, Sao Tome & Principe, Seychelles.

 

We also cannot ship to military areas.

 

STANDARD INSURED SHIPPING

We charge a $5.99 shipping fee for all orders. 

 

If you need to receive your purchase by a specific date for a special occasion or an event, please contact us to ensure you choose the correct shipping method and to check for products that are immediately available.

 

We ship via Yanwen, UPS, and USPS (FedEx for International deliveries).

 

The price of the product and the shipping fee is inclusive of tax.

 

We cannot ship to multiple addresses.

 

 

THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?

 

We provide tracking numbers for every order that we send out. While we will do our best to help, we are not responsible for carrier/delivery issues. If your tracking number indicates that your order has been delivered and you cannot locate your package in your mailbox, please contact your local post office or carrier center with your tracking number for all inquiries on missing deliveries. We assure you, your order is in the package when we send it.